FAQ
Contact email: hello@10Essence.com
Emails are answered Monday-Friday
Please allow up to 2 business days for response, thank you.
Frequently asked questions (FAQ)
“What is the 10Essence growth elixir?”
Our herbal hair growth oil is a natural formulation of herbs and oils designed to promote hair growth and overall hair health.
“How does it work?”
The herbs in our growth elixir help to nourish the hair follicles, promote blood circulation in the scalp, and encourage healthy hair growth. Our unique blend of oils also helps to moisturize and strengthen the hair.
“How do I use it?”
Fill up the dropper and apply oil to your scalp, massage it in for 5 minutes to increase blood flow. Apply some to ends of hair. Leave the oil in your hair for 3 hours before washing it out with your shampoo 2x and conditioner 1x
Please remember to cleanse well as oils can clog pores. Your scalp is skin too.
“How often should I use it?”
We recommend using our growth elixir 2-3x a week for best results.
“ Is it safe for all hair types?”
Yes, our hair growth oil is safe for all hair types, including color-treated and chemically-treated hair.
“Can I use it if I have a sensitive scalp?”
While our product(s) are made with natural ingredients, we recommend doing a patch test before using them on your scalp if you have a sensitive scalp or skin.
“How long will it take to see results?”
Results may vary from person to person but with consistency, our customers see an increase in density and less shedding at 3 months and most satisfactory results at 6 months.
“Is it vegan and cruelty-free?”
Yes, our hair growth oil is both vegan and cruelty-free. We never test our products on animals.
“How much is shipping?”
£4-£40, depending on your shipping country.
Orders £100 and over ship for free
“I just ordered but would like to cancel and get a refund, is it possible?”
Once the shipping confirmation has been provided, then it is too late to change or cancel your order.
“can men use the 10Essence growth elixir?”
Yes! Men can absolutely use it and many men have had success with our products.
Can I use your products while pregnant or breast feeding?”
Due to the fact that we use essential oils, we always suggest speaking to your doctor before use of any new products during pregnancy or breast feeding.
“I am in Africa how can I order?”
Customerkeena dhan oo jooga somalia, waxad ka wada dalban kartiin whatsappkeena
+252 61 6418954
Dalabyada Mogadishu dhexdeeda, waxa la idiin soo sari rikaab and waxad ku helaysiin hal maalin gudahood.
Outside Mogadishu, waxa la idiin soo sari cargo and waxad ku helaysiin labo ilaa iyo shan malin gudahood.
Please ogow lacagta lagu diraayo, macaamiisha ayaa u’xilsaaran, hadii dalabkada asaago jabsan uu ku yimaado, anaga aya replacement ku soo dirayno
Hadaad more suaalo hayso, email noo soo dir at hello@10essence.com ama WhatsApp nagala soo xiriir
+252 61 6418954
Jazakallahkhair
*Kenya, Uganda, Ethiopia etc, waan idin soo garsiin rabna goor dhow
in sha Allah.